How do i contact amazon about a missing item uk
She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions.
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This article has been viewedtimes. This wikiHow here you the fastest ways to contact Amazon UK's customer support team to resolve any issues you have with the service. Amazon no longer has a support e-mail address, so there is no way to contact Amazon UK via email. Amazon UK's support team is primarily available through live chat the speediest option and over the phone, but you can also ask questions through Amazon's official Twitter AmazonHelp and Facebook Amazon.
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All rights reserved. This image may not be used by other entities without the express written consent of wikiHow, Inc. Amazon UK offers the ability to request a near-instant phone call from a representative if you provide some details online first. If you're not already signed in to your Amazon account, you'll be prompted to do so now. If you'd rather phone Amazon yourself, you can do so, although you may need to wait in a queue. For general issues in the UK, dial Amazon offers a possibility of a refund if the item you purchased is sold exclusively by Amazon.
If the item you want to get a refund for was sold by other merchants, you need to request a refund from that merchant directly. You need to return most items before qualifying for a refund, but Amazon states in its policy that there are cases where they will refund the amount without returning the item.
Here's what to do if a package is stolen
Bear in mind that Amazon does not refund to third party accounts. The name on your Amazon account should be the same as on the card. Amazon used to refund the difference if the price of what you had ordered dropped within seven days of buying it. The policy covered all merchandise you could find on their website with some exceptions depending on the merchant.
On this screen, you'll be asked to report the problem you have with your package.
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In the case of a missing item, you should choose "Where's my stuff? Click "Send to merchant" to report the issue. You can customize your message to the seller on the Amazon Pay site. This can be done between 14 and 90 days of purchase via Amazon's website. Sign in to Amazon and go to your Order List. Following the on-screen instructions, select the reason for your claim in this case, that the item hasn't arrived as well as providing supporting documentation and further information, where appropriate. Submit your claim. You will be able to see the progress of your claim via your Amazon Pay account when signed in. Should your claim be approved, your payment will be refunded to your payment method. However, How do i contact amazon about a missing item uk may deny your claim if it determines that the information in the claim is fraudulent or the seller provides proof of delivery.
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Sure, browsing and buying is fun, but the best moment comes when you hear a knock on the door — or see that brown envelope slip through your letterbox.But should you open the parcels — and what should you do if you actually like the item in question? What is the latest Amazon package scam? One of the Metro.
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