Amazon warehouse workers are expected to "make rate" — a productivity metric where we have to process a certain number of packages and items within an hour or risk dropping in rate, being written up, or fired. In my department, I was expected to process 40 to 60 returns in a single hour, which was stressful and at times seemed impossible.

I was written up twice during my time working in the warehouse. The first was because I had a bloody nose and didn't make rate for the hour I spent tending to it. The second was when I had to leave early to deal with a family emergency. Whenever you don't make rate, it goes into your performance review. The most challenging thing about working in the warehouse was leadership and management.

In my experience, managers showed favoritism to some and overlooked others when it came to promotions. I applied for "ambassador" roles workers who trained new hires multiple times and never received a promotion or raise. Members of leadership also contradicted one another often.

One manager would tell me to do a task a certain way, and another would tell me to do the opposite. The managers often disagreed on the right ways to train new hires and coach associates on simple tasks like processing items. Sometimes managers would yell at one another in the presence of associates. It felt as if the company had no structure, and anyone could make up the rules as they went along. It also felt as if we were discouraged from using our paid time off and vacation hours. Managers would often tell associates to "be careful" of how we spent our PTO because if we ever had an emergency and didn't have enough hours to make up the rest of our shifts, we wouldn't be able to leave.

PTO is determined by how an employee is classified, whether part-time, full-time, or salaried, and increases based on years spent working for Amazon. There were times when associates talked about forming a union, but nothing ever came out of those talks. My job as a warehouse worker for Amazon was easy in terms of tasks but was physically demanding. One thing I liked about working for Amazon as a customer-service associate was the pay and that my medical benefits were available when I started.

But overall the experience in the warehouse itself was very negative. Amazon customer service will look into the claim, quickly determine that the package hasn't arrived and, in most cases, automatically offer a free month of Amazon Prime service.

But as mentioned, some people have been lucky enough to get more than a free month of Prime, so it's a good idea for customers to push back a bit and explain why the delay is such an inconvenience. Here Are 17 Benefits for Members Perhaps you ran out of critical household goods or you were counting on the product to land in time so it could be given as a gift. Whatever the case, the commenters suggest customers who come up with a good reason Amazon's delay is upsetting them are in a good position to get a bit more. As long as it's all done in a polite manner.

In other words, writing in all caps or too much complaining will probably get you nowhere. As such, it's a good idea to go for it all the first time around or face the possibility of more pushback on subsequent attempts. Bonus tip: Avoid Twitter Image credit: Shutterstock One more thing: While what happens if im not in for amazon delivery fine to complain to Amazon on Twitter, the company discourages sharing order information on the social network and typically directs users to its customer service page.

So, although Twitter might be more convenient, it won't expedite a resolution. Shop today's best Amazon sales. But it seems this change has gone on longer than expected. While the U. Article continues below advertisement Source: Getty Will Amazon return to their two-day delivery guarantee? At this time, Amazon has not publicly commented on the longer wait times past their previous statements at the height of the virus. This has frustrated many customers, who feel they are paying for a service they're no longer receiving.

Certain items on Amazon will still advertise that they are eligible for the free Prime shipping, though many find the promised delivery date is later than advertised.

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