You may have to scroll down a little to see this menu. Once you make a selection, the system may give you another drop-down menu to further explain your issue.

It's under the "Or, talk to someone" header. You may have to scroll down a little to find it. It's the yellow button below the phone number blank.

This sends a message to Amazon's customer support with the information you provided so they can quickly help you resolve your problem. Keep your phone nearby to answer the call when it comes. Amazon's chat support service is the fastest way to contact Amazon UK for all types of support. Although you'll start the conversation with a bot, you can easily request to speak with a human at any time.

It's the orange button on the left side of the page. This opens a chat window. You'll see some example questions in ovals at the bottom of the window—you can simply click one of those if you'd like.

Verify that you are using the correct email and password combination. If you have more than one Amazon account with the same email address but different passwords, use the corresponding password for each account. Ensure that there are no extra spaces in your password. This can happen when you copy and paste your password from somewhere else. Verify that you entered the most recent Two-Step Verification code you have received, if you are prompted to enter one.

Older codes won't work. For more information, see Two-Step Verification.

Clear your browser cookies and cache or try logging in with a different browser or device. Note that you may have to wait a few minutes if the demand for support is especially high.

How do I apply to be an Amazon customer service associate? To find available full-time and part-time jobs for Amazon customer service, visit the Amazon customer service jobs page on our sister site, Gigworker. Does Amazon have a customer support phone number? Yes, they do. The general Amazon customer support phone number is 1

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