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How do i contact ebay when an item is not received

how do i contact ebay when an item is not received

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Cancel an order you made more than an hour ago To cancel an order — whether it's a Buy It Now purchase or you've won an auction — you'll need to contact the seller and ask if they can cancel it for you. The seller can either accept or decline your cancellation request. To improve your help experience, please sign in to your account. Are you a seller looking to cancel an order? Read our article on how sellers can cancel orders. Here's how it works: Click the user https://nda.or.ug/wp-content/review/social/does-having-a-big-breakfast-help-you-lose-weight.php of the member you want to email. On the member's My World page, click Contact member.

The seller hasn't shipped my item and won't answer messages

A dialog box will appear. Under For item, select an item you've bought or are watching from the drop-down menu, or select Enter item number and enter the item number of the listing you're asking about. Click Continue. Depending on the topic you selected, you might be asked for additional information related to your question. Note: If your question is not about a specific item the member is selling, tick the box next to It's not about an item in step 6 above. If the seller accepts questions, you'll see Contact seller in the Seller Information section of the listing.

how do i contact ebay when an item is not received

Here's how to get in touch with a seller who accepts questions: Go to the Seller Information section at the top of the listing and select Contact Seller. Choose the topic that best matches your question on the Find answers page. If you can't find a solution to your question, select Other, then select Contact the seller. Type your question for the seller. Business tool If you're selling frequently, in bulk, or as a business, you link want to use our business tool which gives you more listing options such as buyer requirements, subtitles, combined shipping discounts, and more.

Read our article on using the business tool for how do i contact ebay when an item is not received information. New listing tool Starting in Januarysellers will begin to see the option to try a new listing tool. The new tool features a clean design, improved listing features, and a unified listing experience across desktop and mobile web browsers. Business sellers will be opted in first but eventually all sellers will have access to the tool. If you've been opted in to using the new tool, you'll see a link to Try the new listing tool at the top of the Create a listing page.

Check your item's delivery information

Eventually, the quick listing tool and the business tool will be completely replaced by the new listing tool. In the meantime, if you would prefer to switch back to tool you were previously using, you can select Switch to classic view from the top of the page. The Scan to list tool can currently be used with specific trading card brands only, but will soon expand to include more brands.

how do i contact ebay when an item is not received

Read our article on the Scan to list tool - opens in new window or tab for more information. Seller Hub As your sales on eBay grow, you may want to consider using Seller Huba central place for managing your eBay business.

How do i contact ebay when an item is not received - opinion

The seller may have also provided you with shipment tracking information.

how do i contact ebay when an item is not received

Learn how to check the shipping status of an item in My eBay. If the estimated delivery date has passed, or you didn't receive tracking information, and you haven't received your item, you can follow these steps. Open a case.

how do i contact ebay when an item is not received

Contact the seller by opening an eBay Buyer Protection case in the Resolution Centerand let the seller know that you haven't received your item.

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AMAZON PRIME VIDEO APP FOR SMART TV OLD VERSION Aug 24,  · Contact the seller by opening an eBay Buyer Protection case in theResolution Center, and let the seller know that you haven't received your item.

You can open a case after the estimated delivery date of an item or, if you weren't given an estimated delivery date, 7. If your item has arrived, and you want to return it for a refund, you'll need to cancel your item not received case and open a return request. Top Takeaway If you haven't received your item, let the seller know within 30 days of the estimated delivery date by following the steps listed above.

If the seller has already shipped the item, they won't be able to change the shipping address.

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