Download, install and open the Amazon app. Sign up or log in using your email address. Click the button in the form of three horizontal lines. Click "Customer Service. If your problems are still not resolved, try the "Need more help? Tap "Browse All Help Topics. If you tapped "Contact us," instead of the "Browse All Help Topics," you can choose to email or call customer service. You go here email customer service from the app. If you chose the call option, you will first be asked for details about your problem.

Amazon also provides an avenue for providing feedback on the app. It is listed under "Contact us. If you're sick of navigating knowledge bases and complicated phone trees, download DoNotPay.

How can I get help from Amazon?

Access the web app through any web browser. Amazon headquarters Amazon is one of the biggest companies in the world, with offices all over the globe. Answer a few questions about the problem using the dialogue boxes. Here, check to make sure all of the details of the problem are correct, and then input your phone number. Be Calm and Resolve all Disputes Effectively 1.

Explain your issue and how you would like it fixed as clearly as possible — Give the representative all of the details, including when the problem arose and exactly how it happened. Then, explain to them what you think would be a reasonable solution for the problem. Keep all records, confirmation numbers, and shipping notes on hand — The more information you have, the easier it will be to resolve your dispute in a beneficial manner. Before calling, emailing, or starting an argument, round up all of your information on the sale and review it to make sure you have all of your facts straight. How do I amazon customer service email address canada my service provider?

However, you can allow the pro to contact you via phone by making your phone number visible to them during the checkout process. What if my service provider is not responding to my emails?

Amazon Canada Contact Information

But I've found that the response time is often 48 hours or even a bit more. That said, an email creates a record of your correspondence and thus might be the best method for some issues. For amazon customer service email address canada with your account, such as a billing dispute, you should email cis amazon. For general inquiries, you should email primary amazon.

How to contact Amazon via social media If your preferred method of communication is social media, you can comment, Tweet, or hashtag one of their several accounts. This is not the most efficient way to reach them, but it can allow you to air a problem, potentially drawing a more thorough addressing of the issue from the company. Amazon's customer service Twitter account is amazonhelp. Their Facebook page is www. On Instagram, they're — you guessed it — amazon. But really, if you want answers fast, just pick up the phone and give Amazon a call. There are reps ready to help you out. I even made up a question and called them myself just now to make sure I could get through with ease.

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Amazon customer service email address canada - directly

How to Contact Amazon Directly 1.

When you use the form, you can schedule a phone call or chat with a representative to discuss the issue.

Amazon Canada Phone Numbers and Emails

Once you speak with a representative, you should be able to find a fair solution to your problem relatively quickly! Compose an email that includes all of the important information, such as an order tracking number, product type, and your contact information.

Explain the issue in as much detail as possible and wait for a response from customer service. Be patient when waiting for your response. Depending on the day, it may take hours for customer service to read and respond to your issue.

Contact Amazon Via Social Media Platform Live Chat : If you have a missing shipment, a small issue with an Amazon device, or are having trouble making a purchase, try using social media to contact Amazon. Compose a short message that briefly explains your problem, and wait to hear back from a representative. Avoid including order numbers or payment details until a representative responds to ask for them.

How do I reach a live person at Amazon?

Please allow the service provider 2 business days to source back to you. Compose an email that includes all of the important information, such as an order tracking number, product type, and your contact information. To connect with an Amazon representative through a messenger service, click on the button in the box on the left side of the screen.

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