Oh, hello Sarah. Oh OK. Now go on to asking and answering personal questions on the next page: Giving Personal Information Speak English Fluently!

This is the most authentic way to practice your skills and expose yourself to what native Spanish speakers actually say on the phone. Practice with dialogues and other resources. Using sample conversations as guidance can help you along.

Video or audio dialogues are particularly useful in showing click how a Spanish-language phone call might play out. YouTube is a good source for telephone dialogues and similar tools. For instance, Calico Spanish Songs for Kids offers a song about answering the telephone. Both songs teach common vocabulary and phrases you might use on phone.

Plus, the songs are catchy, making them easy to memorize. This will allow you to always remember the words simply by playing through the songs in your head.

For a dialogue, you might try dialogueswhich offers a useful mock telephone conversation. You can also take it one step further by using FluentU to study up on your conversation skills. Thank you!

It can help you concentrate better to read through case history or run quickly to ask an expert on the subject. Could I put you on hold for a couple minutes to check now, or would you prefer a call back? Source it alright if I put you on hold for a minute while I examine this issue? It can be difficult to respond to these request — often these customers are already upset and need urgent help.

We also like including our reasoning for not offering phone support, as it can help ease the rejection for customers. They can link to this article within tickets so customers fully understand their position. You can also set customer expectations or direct them to your help center for faster help. Thanks for writing in. In the meantime, free feel to check out our Help Center if you think that might help.

Best, How to reply to a cancellation request When to use: Unfortunately it happens. Pause and wait for an answer before telling them you are going to put them on hold. Explain the reason for putting them on hold and tell them you will return to their call in a minute.

Apologize for the how to say please hold while i transfer your call in spanish or thank the caller for holding when you return to the caller Put a Caller on Hold to Wait for a Person Caller: "I'd like to speak with Ms. Bunting please" Representative Option click "Ms.

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Please hold while I transfer you

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