Why does my telus pvr keeps freezing
Freezing / choppy image on wired digital box
A few years back I cancelled Shaw and went to Telus. When I close the account they charged me for an unreturned box. I recalled a couple year before that I was having issues and a tech came and swapped a box out. I am sure that this missing device was the one the tech took, it was still on my account. After a lot of bitching to Shaw they eventually removed the charge. Attempt these troubleshooting steps to resolve the issue: Check a different channel to see if your issue is only on one channel.
If the problem is with one channel only, the problem should be resolved shortly. Check back in a few minutes. Confirm there are no outages in your area by visiting telus.
Generally, the picture will freeze if there are loose cables here your devices. If you are still experiencing a problem, please call us at MYTV Power and Link lights are on If you have any Ethernet connections, try reseating the cables at the digital box, wall and modem ends If your connection is coaxial, ensure all the connections are tight Reboot your digital box. Simply unplug it, then plug it in again If the box is still not working, please call us at MYTV None of my digital boxes are working If the problem affects all of your Digital boxes: Confirm that your internet is working by surfing to a favourite website.
If your internet is not working, check here.
Why does my telus pvr keeps freezing Video
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Freezing / choppy image on wireless digital boxThese steps will be most helpful if your TV picture keeps stopping or blurring and the audio keeps cutting out on your wireless digital box. If your TV feed keeps on freezing or stopping while you are watching it, there may be something wrong with the connection between the TELUS modem and your digital box. PVR Recordings Freezing Been having issues in the last couple weeks with the Optik box in my room. Every time we attempt to watch any recording it constantly freezes . |
Did this article solve your problem? If you find your TV feed freezing or stopping while you are watching it, and are experiencing audio drop-outs, follow these steps: Confirm there are no outages in your area by visiting telus.
Why does my telus pvr keeps freezing - And have
Ethernet ports and cables used for connecting your wired devices are highlighted in the image below. Using a wireless digital box? If your TV feed keeps on freezing or stopping while you are watching it, there may be something wrong with the connection between the TELUS modem and your digital box. This can also be noticed during recordings. Ensure your TV is not paused and the fast forward button has not been pressed.This will cause the image to appear to be freezing. You can confirm it is playing at normal speed if there is no green bar along the bottom of your screen with a line moving across from left to right. Attempt these troubleshooting steps to resolve the issue: Check a different channel to see if your issue is only on one channel.
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