How to Contact eBay Customer Service

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How to reach ebay customer service by email Video

How To Get Ebay Customer Service On The Phone In 2021 - Fast \u0026 Easy Method - Buyers or Sellers

How to reach ebay customer service by email - think, that

You can also reach eBay customer support through live chat or email on their main Help site, although these features are not always available. Loading Something is loading.

Customer support at eBay can help you with just about any issue, whether it's an order that never arrived or a product that showed up damaged or defective. The e-commerce site's customer-service channels can also assist eBay sellers facing issues. Whether you're buying, bidding, or selling, eBay has customer-service representatives on hand to help you.

The solutions to many common eBay issues can be found in a number of articles published on the e-commerce site's Help page — think topics like "Return an item for a refund" or "Tracking your item. Many issues can be resolved quickly just by reading through past articles or eBay Community forums — you're probably not the first person to have the issue. Phones are not everyone's preferred method for addressing customer-service issues, though, so here are a few others.

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Back at the Help portal, choose which topic your issue falls under and then select the email eBay directly option. They generally respond within 24 hours.

Related help topics. Learn about our editorial policies Updated on November 23, Once upon a time, eBay offered email addresses for customer service, live chat, telephone contacts, and webmail support.

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