A: Hi there, I want to reserve a hotel room. B: No problem at all. Could I have your full name, please? A: Sure, John Sandals. B: Hi, Mr. I'm Michelle, at your service. When do you need the room?

A: My plans are to be there April 14th to the 17th. B: We have new room rates, sir. Will that be acceptable to you? A: It depends on the price, of course. What is it? A: I have no problem with that.

B: Great! Would you prefer smoking or nonsmoking? A: Definitely nonsmoking. I can't handle that smell. B: Nonsmoking. Now, is a queen-size bed okay?

A: No problem. B: Great, Mr. Your reservation is confirmed. Now all I need is your phone number. A: Of course! It's area code B: Thank you so much, Mr. We look forward to seeing you! A: I need to reserve a room. B: Not a problem. May I have your name, please?

A: Of course. I'm John Sandals. B: Hi, sir.

Receptionist Etiquette Tips: How to Answer Telephone Calls in a Hotel

Could you tell me when you need the room? A: Right now. I plan to be there in April from the 14th to the 17th. Guest: Hmm. Hotel Receptionist: May I have your name please? Guest: Yes. I am Stephany Rose. Hotel Receptionist: How do you spell your name, Ms. Let me have your address, please? Hotel Receptionist: May I have your contact number, madam? Am I right? Guest: Absolutely. Hotel Receptionist: So, a double room is booked for you MS. Stephany Rose from 5th April for 5 days with the hill view. In fact, there are many discount options available for visitors on a budget.

In this case, an affordable hotel rate may not be as much of a priority for you. Do you require enough room for a family of four, or do you just need enough room for yourself? Consider how big you would like the hotel room to be, including how many beds you require and how many bathrooms. If you are traveling with your family, you may need two queen beds and one large bathroom. If you are traveling solo, you may just need one queen bed and one decently sized bathroom. Consider whether or not you require extra amenities, such as a spa or a fitness center. If you need a solid internet connection, look at hotels that offer free Wi-Fi as part of the nightly rate. If you are traveling as a family or in a big group, you might want to consider booking a suite with separate living area and bedroom so that the whole group can be accommodated without space and privacy constraints.

Sometimes, location can trump budget or required accommodations, especially if you are look for a location that is convenient. Are you looking for a hotel that is close to a work event or conference? Are you read article for a hotel that is close to a specific tourist attraction? You may decide to stay in a location that is central or downtown, which will allow you to access different parts of the city easily. Or, you may decide to choose a more secluded location so you have some privacy and can drive or walk to and from the main areas of town. If you are traveling for pleasure, look for hotels that are walking distance to a hot spot, or hotels that offer packages that include car article source so that you can get around easily. The quickest way to look for hotels is online through a hotel search engine.

I would dare to argue this is not how to call a hotel room phone. Reservations departments have for many years already been regarded as an operational department rather than a commercial how to call a hotel room phone. Backing up my rant of this apparent disinterest to generate direct sales we have done some test calls to various hotels in different cities. But I did not want to publicly emberass anyone so decided to cut our the hotel and agent name.

These guys we just heard only quote prices when I called. They did not even react to my buying signals and motivation for the trip.

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How to call a hotel room phone - recommend you

BY Natalie Ramirez The tourism industry has turned into a free-for-all as sites like Airbnb and HomeAway introduced a new way to book travel accommodations. Boutique hotels and global hotel chain brands need to step up their guest services in order to stay in the game.

Keeping your guests happy and attended to falls largely into the hands of your hotel switchboard operator, front desk associate or hotel answering service. In this article, we bring the top receptionist etiquette tips exclusively for hoteliers.

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According to this statistic, nearly half of your guests are expected to phone in their room reservation. As such, having a fully trained switchboard operator or virtual telephone operator is crucial to providing elite guest services. In order to create premium and tailored guest services, we recommend that you organize your incoming reservation lines and assign telephone numbers to different patron groups. Each of your market segments should have a unique telephone number to call when booking a stay at your hotel.

How to call a hotel room phone - your

All incoming hotel phone calls go through the hotel operator or receptionist first.

Call the hotel's direct dial number, and give the operator the last name of the person and the room number. She will connect the call. To call a hotel room from inside the hotel, a caller must follow the dialing instructions, which usually means dialing "9" before the room number. Hotels use a telephone switchboard. The original switchboard, invented by Almon Strowger inused to physically connect wires how to call a hotel room phone order to connect the telephone calls. You can offer hour, round the clock, assistance to your guests. When your front desk receptionist or virtual receptionist receives a call on a particular line, he or she will know the general nature of the call.

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