When the buyer claimed she had not received it, eBay issued a refund. But when Lewis studied feedback about the buyer, she got a shock. Even on items that were signed for.

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Worse, the buyer has been reported to eBay three times before for this and no action has been taken. Ebay insists that each dispute is investigated before refunds are issued. Since eBay ordered its business sellers to click here their returns policy from 14 to 30 days last year, sellers complain that return rates have escalated and they are being penalised for complying.

Like Vishal Vora, other sellers are fighting back. Roland Grimm, a personal seller, sold a Tannoy to a buyer who, 60 days after confirming receipt, claimed it had never arrived and raised a dispute with PayPal which offers an alternative buyer protection scheme to eBay.

It eventually settled out of court days before the hearing. The company declined to comment. Use TAB key to navigate results.

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There may be times when you want to reply to Feedback a buyer has left for you, or add a comment to Feedback you've previously left for someone else. You can't change Feedback you've left for a buyer, but you can ask a buyer to reconsider Feedback they left for you. Are you a buyer looking to change Feedback you gave? Read our article on viewing and changing Feedback left for sellers You can view all the Feedback you've left or received in your Feedback profile - opens in new window or tab.

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Sadly, in the rush, you may have failed to notice that the listing only specified the box the item came in, not the item itself. You end up owning expensive packaging, without the desired product. Counterfeit goods The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price.

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Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. For example, they may ask article source cash, bank transfer, check, money order or even gift cards.

Once the scammer has your money through untraceable means, they will stop communicating with you and will not send the item. Fake customer service Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. The scammer pretends to be Ebay customer service and convinces the victim to hand over money or sensitive information. Gift card scam Gift card scammers reach out to victims by phone, email, or social media. They offer some sort of limited-time discount in order to create a sense of urgency.

Once they have the code, they disappear and make off with your gift card balance. In another version, scammers ask to confirm payment in advance with a can a buyer change their feedback on ebay card, perhaps in return for faster shipping or a discount. Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers.

Here are some of the most common ways eBay sellers are scammed. They may reason that when sales are conducted offsite the seller you can avoid paying transaction fees. Overpayment offer If you have an item for sale, a potential buyer may contact you and offer to pay over the asking price for it. The buyer will pay with a fraudulent check.

You send the item promptly but days later you find that the check bounces, leaving you with nothing. Changed address This scam is a new twist on the offer of overpayment. A buyer will offer to purchase your item and send a larger payment than required. The scammers will also ask for your PayPal email address. The email will state that the payment will be released to you once you have proven that the goods have been sent. Empty box claim In this case, the purchase may be completed without flaw.

The buyer pays quickly, and you send the item without concern. The buyer receives the item but claims you sent an empty box — in other words, accuses you of fraud. In order for it to work, sellers must provide proof of item delivery.

Can a buyer change their feedback on ebay - final, sorry

Enter the key words you read article to ask for help A dialog will open as you type your search terms 4 min overview Feedback policies Feedback is an opportunity to leave an honest comment about your experience with a seller, or thank a customer for their purchase. Enter your search term to display live search results. Use TAB key to navigate results. While feedback is intended as an open forum, our guidelines and policies listed below are in place to ensure it's used constructively and fairly. Frequently Asked Questions My trading partner won't leave me feedback. What should I do? If you've successfully completed a transaction with another can a buyer change their feedback on ebay member and they haven't left you feedback, it's fine to send a message as a reminder.

Remember though, leaving feedback is completely voluntary. If you've successfully completed a transaction with another eBay member and they haven't left you feedback, it's fine to send a message as a reminder. Let the buyer know he or she only has 10 days in which to respond and provide revised feedback.

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