The range of supported features will depend on the device you are using.

Roku devices do not support subtitle presets - those should be edited on the Settings menu on your Roku device. An alternative is deregistering your device from your Amazon Prime account. Again,you need to access the main Amazon website on a browser to make this happen. Once you deregister a device you can clear its cache and relaunch the PrimeVideo app.

During the setup, it will ask you for your language preference and you can pick one thatworks for you. For example, not all shows have alternative tracks and audio descriptions acrossall devices. Roku, Apple TV.

Final Thoughts As you probably already know, Amazon Prime Video is not the most adaptable app inregional and language settings. The display language, in particular, has many problems that may require you to senda ticket to Amazon in hopes of finding a resolution. Changing the subtitle and audio language is a straightforward process on most devices. With that in mind, let us know your most common issues with changing the language in thePrime Video app. Subtitles Keep Coming Back On. What Can I Do? Without a doubt, stubborn subtitles are annoying. But you should be able to find the culprit and fix the issue easily.

Start by inspecting the source or closed captions settings on your streaming device. Then, proceed to check the CC settings on your Amazon profile. That out of the way, restart the playback, and the subtitles should be gone for good. Access the playback menu and select the textbox icon. Under Subtitles pop-up window, there is the Subtitles Settings option.

But you can choose subtitle styles, which effectively change the size. And, you can adjust individual features such as font color, outline, background, etc. Can the Font Size Be Changed? You change the font size the same way you change the text size.

From here, use the joysticks to navigate to the subtitles menu, right above the X-Ray information. Select Subtitles, then make sure they are turned to Off. With Prime Video on a Roku device If you are on a Roku device, you may have to change subtitle settings directly on the Roku menu to get them turned off.

Step 1: Using the Roku remote, choose the Home button, then choose Settings.

Step 2: Go to Accessibility, and then choose Captions Mode. Step 3: Make sure Captions Mode is turned Off. Press the Options button on your remote and select Subtitles. Select Off. If the button says a language instead of Off, that means subtitles are already on. Select the language you want, e.

Adjust the subtitle settings if you want, or press Play. The subtitles are now on. Subtitles on Amazon Prime are enabled from within the language settings while watching a video. .

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