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How can i contact ebay customer service by phone

how can i contact ebay customer service by phone

Learn about our editorial policies Updated on November 23, Once upon a time, eBay offered email addresses for customer service, live chat, telephone contacts, and webmail support. Over time, however, eBay has become difficult to contact.

how can i contact ebay customer service by phone

It is still possible to contact eBay and talk to a customer representative. Search "contact eBay," and you will find a telephone number for customer service: According to some accounts, the wait time for this number is typically three minutes. The wait for this number is typically around seven minutes. For technical support, eBay has on-line technical support, and a response is typically received within 24 hours. For online customer or technical support, eBay users can contact the online Helpdesk. Contact Methods That Have Disappeared It is true that channels that used to be available to reach eBay were gradually buried deeper and deeper in the eBay pages and have been discontinued on the main U. These include the following: Live Chat: eBay, at one stage, had a live chat system that was prominently placed on every eBay page. However, links were later buried in help pages and, now, eBay's live chat is officially defunct.

The website does post the expected wait time for both of those options on the contact eBay page. While the company offers to call you, many eBay reviews express frustration with trying to contact the company on their own terms. Customers want to call eBay directly. While it might not be heavily publicized on the website, there is an eBay phone number available for customers to use. How can i contact ebay customer service by phone can reach the eBay resolution center by calling for general customer service, for hacked accounts, or to report fraud. Reaching eBay. In his reviewthe frustrated customer explained that his credit card was used fraudulently. Yet despite calling the various eBay phone numbers, the poster has not been able to reach a live representative, even a month later.

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I have called several numbers found on the internet and NONE has been a good contact number. If you dig a bit through the automated help chat feature, you can find an eBay email for specific purposes. A fraudulent eBay email, for example, can be sent to spoof ebay. For a more general complaint, however, the automatic help chat feature redirects you to the eBay customer service number and give you the option to have the company call you.

how can i contact ebay customer service by phone

If you choose the relevant issue from the eBay support menu, you may see an option to email the company for specific issues. Otherwise, you will find the most eBay help by chatting with an agent, having the company call you, or calling the company directly. One eBay. In his eBay complaintthe user explained that he had decades of positive feedback on the website, but had his account banned for life after a customer complained to the company rather than him. Choose the type of document s from the drop-down list, and enter a comment in the box on the right. Once you're ready, click Upload. Check your documents and click Send. Tips: The total file size can't be more than 1 MB. You might need to re-size the document if it was scanned as a picture. We can only accept files in. You might need to re-format your file. Check your files before sending them to make sure that the scanned documents are how can i contact ebay customer service by phone and legible.

You can delete files and re-scan them if necessary. Note: So that we can resolve your issue as quickly as possible, we strongly encourage you to use our Upload feature to send us documents, or to use the Contact us button for all other queries. If you fax or post documents to us, your request may take significantly longer due to the additional processing time required. Contact Customer Support If you have an additional question about this subject, please email us at Customer Support. If you would like to ask a question on another subject, please use the Contact Us page. Contact us Have a question? We can help.

how can i contact ebay customer service by phone

How can i contact ebay customer service by phone Video

HOW TO CALL EBAY! Real live Customer Service 2021 - Buyer and Seller Support

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How can i contact ebay customer service by phone 336
How can i contact ebay customer service by phone Nov 23,  · It is still possible to contact eBay and talk to a customer representative. Search "contact eBay," and you will find a telephone number how can i contact ebay customer service by phone customer service: According to some accounts, the wait time for this number is typically three minutes. eBay also offers a telephone number for fraud detection, which is Aug 04,  · To contact Customer Support there is a "Help & Contact" link at the bottom of each page on the Community.

The link will take you to a page where you can click on a "Contact us" buttom (in blue). You can then can choose Buying, Selling or Account and then choose the issue you are having. Once you have chosen your issue, a link to "Call Us" will Estimated Reading Time: 2 mins. We’ve changed the way you get help from eBay. Our phone number is no longer in service, and is now a dedicated line for customers who may have experienced fraud on their account. If your query is not related to fraudulent activity, our experts on this line won’t be able to help nda.or.ugted Reading Time: 2 mins.

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How can i contact ebay customer service by phone - remarkable

These choices are meaningless if what you need is contact with customer support.

When you select icons on the three lines, a set of FAQs that rarely resolve the member's question s appear and, if you're lucky, trigger the Call Us link to activate. To activate the Call Us link almost every time, select the left most icon on each line, which should active the link. If it doesn't, change one or two icon selections.

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Repeat until the Call Us link activates. The icons do NOT affect the phone itself, just the access to customer service Message 6 of How can i contact ebay customer service by phone People who read article big on social media can try tweeting at eBay via the AskeBay Twitter handle.

For online customer or technical support, eBay users can contact the online Helpdesk.

How can i contact ebay customer service by phone - usual

You can also reach eBay customer support through live chat or email on their main Help site, although these features are not always available. Customer support at eBay can help you with just about any issue, whether it's an order that never arrived or a product that showed up damaged or defective. The e-commerce site's customer-service channels can also assist eBay sellers facing issues.

How can I contact eBay by phone?Phone number to customer service

Whether you're buying, bidding, or selling, eBay has customer-service representatives on hand to help you. The solutions to many common eBay issues can be found in a number of articles published on the e-commerce site's Help page — think topics like "Return an item for a refund" or "Tracking your item. Many issues can be resolved quickly just by reading through past articles or eBay Community forums — you're probably not the first person to have the issue. Phones are not everyone's preferred method for addressing customer-service issues, though, so here are a few others.

Back at the Help portal, choose which topic your issue falls under and then select the email eBay directly option.

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