Why you can trust Pocket-lint Pocket-lint - If you use a Fire TV and want to cancel a Prime Video channel or streaming service app subscription, it's not exactly easy to do.

Luckily, Pocket-lint has figured out how, so you don't have to spend another minute clicking around, trying to figure it all out. How to use Alexa to control Amazon Fire TV devices without a remote Prime Video channels vs streaming service apps The first thing you need to do is ask yourself if the service you want to cancel is an "Amazon Prime Video channel" that you directly subscribed to through the Fire TV or the Amazon Prime Video app. If not, is it a service you've subscribed to through the provider's app? You also need to remember whether you used your Amazon billing information to subscribe. Allows us to explain Amazon will even let you sign up with just a few clicks. Everything will go through your Amazon account, eliminating the need to create a password or enter your information. Doing so means you've subscribed to a How to contact prime video canada Video channel.

Now here's where the problems begin: Prime Video channel subscriptions do not transfer over to a provider's own app or other platforms like the Apple TV and Roku. If so, it's not a Prime Video channel.

Amazon has a very user-friendly interface that allows for the majority of questions to be answered with just a few clicks see image above. If you need help tracking down an order that hasn't arrived, starting a refund, reloading a gift card, managing details on your account, or troubleshooting devices, continue reading Amazon Help site has endless pages dedicated to intuitive troubleshooting. How do I reach a live person at Amazon? Like most major retailers now, when you opt to use Amazon's live chat or phone number with their customer service, you'll first how to contact prime video canada with a bot who will try and take care of simple issues. If the issue is beyond its abilities, you'll be connected with a real person. How to call Amazon customer service Amazon 's customer service phone number isand that number is live 24 hours a day, seven days a week. But calling Amazon often comes with a wait, and it also requires you to have on hand a mobile phone that is paired with your Amazon account, as the customer service representative will send you a verification code via text message before you can start asking your questions or sharing an issue.

If calling seems like a hassle, however — even with the potential ease of voice-commanding a call on an Amazon Echo — there are other ways to contact the company.

Here's how to do it. While logged in and on the main page, scroll to the bottom of the page and, under the column labeled "Let Us Help You," click on "Help" last option. Click "Contact Us" from the menu that appears to the right. The next page should look like the image above and have a large "Start chatting now" button.

How to email Amazon customer service If you prefer to contact Amazon by email, there are two addresses to which you can send mail. But I've found that the response time is often 48 hours or even a bit more. That said, an email creates a record of your correspondence and thus might be the best method for some issues.

For issues with your account, such as a billing dispute, you should email cis amazon. For general inquiries, you should email primary amazon.

How to contact Amazon via social media If your preferred method of communication is social media, you can comment, Tweet, or hashtag one of their several accounts.

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