Check your email address and password If Mail asks you to enter a password for your email account, make sure that your password is correct. To check your email address and password, sign in to your email provider's website. If you still get a user name or password error, contact your email provider or system administrator. Contact your email provider or system administrator Contact your email provider or check their status webpage to see if there's a service outage.

Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or might need to request authorization from your email provider to send and receive email on your device.

Check your email account settings with your email provider or system administrator to make sure that they're correct. This will synchronise the devices and may fix the problem. You can then delete the account as necessary. Open your email account and go to the Settings option Select your BT email account and then the option to Delete Account Then select Delete from all Devices From the Settings option on your device, select Passwords and Accounts Select your BT Email account and then Delete Account Setting up email If you're experiencing problems with setting up your email, first check that you're putting in the correct password. After restarting the iPad, use the Yahoo Mail app or the web browser to check if you can access your Yahoo Mail account.

Why is my BT email not working on my iPad? This will synchronise the devices and may fix the problem. You can then delete the account as necessary.

What has happened to BT Yahoo Mail? Why has my email stopped working on iPad?

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iPhone / iPad Mail - Settings

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