Voicemail is set up. Your phone shows at least two signal bars. If you have fewer, your signal is too low for reliable service. If there's less, free up space to allow the device to work properly.

If your device meets these criteria, and you're still having trouble with voicemail, follow the steps below. Tip: If you need help with any of these steps, visit our Device tutorials page, select your device, and use the search bar in upper right to find what you're looking for.

No voicemail notifications If you're not getting notification of new voicemails, try deleting texts or text threads there why is my voicemail not working at&t apps you can use to back them up before deleting them. If your text message box is full, your device may not be able to accept new texts or notifications, including those for voicemail. Still need help? If you still aren't receiving voicemail notifications, contact us so we can take a closer look at your account.

Try dialing into voicemail using a different method, as listed in How to use voicemail. Don't dial voicemail by pressing the 1 key or a preprogrammed voicemail button. The best way to manually update these settings is to visit the website for your network carrier for additional information or to contact your carrier directly. In many cases, you may be able to receive your settings in an SMS message from your network. Many networks allow you to request these settings with a message sent from your own cell phone. Your carrier will then respond with a message containing the new settings which can then be applied to your device. App updates often come with new features or bug fixes that can why is my voicemail not working at&t resolve common issues.

If your voicemail app breaks, this may be the result of an issue that your carrier has since resolved.

You can check for updates to this app using the Google Play Store. If your carrier has updated the app, you may need to manually update it, as some apps with sensitive permissions require this. Call Your Carrier Voicemail Inbox All cell networks have a voicemail number that you can manually call to access your voicemail inbox.

Calling your voicemail number manually can help you determine if your inbox is active and working correctly. For instance, you may need to follow some additional steps to switch on your voicemail. Ensure that your internet network settings or your cellular data is on. Your phone should be active and is not put on airplane mode. You will see all the open app cards.

After that, relaunch the app. This may fix the issue of voicemail not working on your device. On iPhone X or later, swipe down from the top right of the screen where the battery indicator is. On iPhone 8 or earlier, swipe up from the bottom of the screen. Tap the plane icon to turn Airplane Mode ON and disable all connections.

After 30 seconds, tap the same plane icon to toggle Airplane Mode off. This will most likely fix the issue of your voicemail not working.

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