Enter the verification code. Once the code has been accepted, check the box in the top right corner to confirm the change. And voila! The answer to this question is simple. If it were possible, anyone out there would be able to change your personal details without your knowledge or approval, and that would pose a serious security issue.

From there, go to Personal Information and choose Your Contact Information, where you'll see your mobile phone number s. Click Remove, and then Remove Phone when you're asked if you're sure. User note: Even if you've tried to remove your phone number from the Facebook app and it appears successful, you might want to also check from a desktop if the number is still there, as it was after I thought I had deleted it from my mobile. Either way you try to delete it, you should receive a confirmation email if you're successful. We reached out to Facebook for comment about this discrepancy and have not heard back.

Got two-factor-authentication? To get started, check your email sign in screen for an option such as Trouble signing in? If you regain access to your email, you can finish the steps to reset your password.

Check that your mobile number is correct Make sure to enter your entire mobile phone number, including the country code. If you're still having trouble, you can try to recover your account by going to facebook. The important thing is that you copy, screenshot or write down the ten codes that appear. Whichever option you choose, each one includes different steps to secure your account. This step is best for people who https://nda.or.ug/wp-content/review/education/why-does-youtube-log-me-out-on-xbox.php have access to their account and are more concerned about seeing posts or other red flags that someone accessed your account without permission.

Add a description of the issue along with an optional screenshot to help explain your exact issue and wait for Facebook to respond.

Unfortunately, Facebook indicates they will not respond to every request, so this should not be your only effort to re-access your account. Should you be left waiting for a response, you can repetitively send the same email until you do receive a response.

Refer to the template below or feel free to go here this paragraph to use in your email to make it easier to you. While I was able to reset my password after I confirmed my identity, I believe the hacker has set up 2FA, preventing me from logging in to my own account and accessing the code to log in. I am attaching an image of my ID as proof of my identity.

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